* Defective items or items sent to you in error may be returned for an exchange or store credit at no charge. Buyer must pay shipping fees to return the product(s) to us, but shipping for any exchange items will be free of charge. We are sorry, but we are unable to process refunds at this time.
* If you ordered an item in error or simply changed your mind, you may return the items for exchange or store credit only. Shipping for any exchange items are charged just like a new order.
* Any dolls altered from their originial factory condition WILL NOT be exchanged or refunded in any way.
* Any products or supplies used or opened WILL NOT be exchange or refunded in any way.
* We hope that you are pleased with all your transactions and will continue to shop with us. If you have any questions, please e-mail us at: support@rebornsupplies.com
